EU consumer rights

Withdraw from a contract

If you are an EU consumer and your order is eligible, you can withdraw from it here.

  1. 1

    Have your order number and the email address used at checkout ready.

  2. 2

    Open the withdrawal form and enter your details — we use them to match your order.

  3. 3

    Choose a reason if you wish, then confirm. You receive a written confirmation with a reference.

Open the withdrawal form

Some items are excluded from withdrawal — the conditions are set out in our Terms of Use. If anything is unclear, write to contact@innercamp.com.